ELN Self-Assessment Tool: Questionnaire TEO-P-5 – Information, Guidance and

Specialised Support – Programme level

Judgement scales for each ‘good practice’ indicator: N/A = Not applicable; D/K = We don’t know; 1 = We are not doing this yet; 2 = We have started on this but there are still

significant improvements to be made; 3 = We are doing this well; there are minor improvements to be made; 4 = We are doing this very well.

L&N = Literacy and Numeracy

Topic	Good practice indicators	Prompting questions	Judgement
N/A	D/K	1	2	3	4
Information and guidance	Staff providing enrolment and study information and guidance are appropriately trained and qualified, and are able to identify and discuss whether students may need specialist L&N support.	Are the people who provide enrolment and study information and guidance for the programme or who conduct enrolment interviews appropriately trained and qualified? How well are they able to identify and discuss whether students may need specialist L&N support?	☐	☐	☐	☐	☐	☐
Staff providing information and guidance are aware of the full range of L&N support available to learners.	How well are the people who provide information and guidance in the programme aware of the full range of L&N support available to learners?	☐	☐	☐	☐	☐	☐
Enrolment advice ensures that learners are placed in the most appropriate programme at the most appropriate level, aligned with their L&N needs and their aspirations.	How well does learner placement in the programme meet learners’ L&N needs and their aspirations?	☐	☐	☐	☐	☐	☐
Effective processes are in place to identify learners, from enrolment onwards, who may require specialist assistance with L&N.	How effectively are learners who may require specialist assistance with L&N identified from enrolment onwards?	☐	☐	☐	☐	☐	☐
Strengths of the programme in regard to Information and Guidance, and evidence for these: Click here to enter text.
Critical Actions to be taken in the programme in regard to Information and Guidance: Click here to enter text.
Topic	Good practice indicators	Prompting questions	Judgement
N/A	D/K	1	2	3	4
Specialised L&N support	All staff are aware of the full range of L&N support available to learners.	How well are you aware of the full range of L&N support available to learners?	☐	☐	☐	☐	☐	☐
L&N support specialists work closely with educators to assist learners with achieving the L&N programme objectives.	How well do L&N support specialists and educators work together to assist learners with achieving the L&N programme objectives?	☐	☐	☐	☐	☐	☐
Strengths of the programme in regard to Specialised L&N Support, and evidence for these: Click here to enter text.
Critical Actions to be taken in the programme in regard to Specialised L&N Support: Click here to enter text.

Name of programme: Click here to enter text.

Date completed: Click here to enter a date.