Video
Communication Skills, Managing Difficult Conversations
A teaching and learning sequence that provides tutors with ideas for teaching communication skills and how to manage difficult conversations.
(YouTube, 8:19, 480p)
Video
Communication Skills, Why Communication is Important
A teaching and learning sequence introducing tutors to the topic of why communication is important.
(YouTube, 6:26, 480p)
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Video
Communication Skills, Using Speaking Frames
A teaching and learning sequence that provides tutors with ideas and starting points for developing speaking frames.
(YouTube, 8:09, 480p)
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Resource
Communication Skills, Speaking Frame Templates
A resource that supports the teaching and learning sequence video 'Using Speaking Frames'.
(PDF, 252 KB, 8-pages)
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Video
Communication Skills, Keeping the Conversation Going
A teaching and learning sequence that provides tutors with ideas for teaching communication skills and how to keep a conversation going.
(YouTube, 7:59, 480p)
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Video
Communication Skills, Clarifying and Repeating Information
A teaching and learning sequence that provides tutors with ideas for teaching communication skills and how to clarify and repeat information.
(YouTube, 6:37, 480p)
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Resource
Communication Skills, Scenario and decision-making matrix
A resource that supports the teaching and learning sequence video 'Managing Difficult Conversations'.
(PDF, 160 KB, 6-pages)
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