The DFQM programme provides organisations with strategies to create a supportive and inclusive learning environment for their dyslexic learners. Neurodiversity has been a widely discussed topic throughout 2023, with more organisations looking at how they can better support those with learning differences.
Rene Babbington, Manager of the Literacy Aotearoa Gisborne Cluster, found that the DFQM process “was a good opportunity for us to reflect on our approach, our practice, and on our processes, procedures, and policies.”
It would also help Rene and her team “increase [their] knowledge about dyslexia and provide tutors with confidence to support learners with dyslexia.”
“Having achieved the DFQM and advertising this, learners will know that our organisation will be a safe place to learn.”
Leona van der Heyden, General Manager of Y Education, knew that many of their learners were neurodiverse, so they pursued a DFQM to “better cater for these learners and support them to be successful.”
“It was a learning process whereby we were able to improve on parts of the standard we were not quite meeting as we went – a true continuous improvement approach.”

Y Education (PTE) have also achieved the Dyslexia-Friendly Quality Mark
Leona appreciated the support given by the Ako Aotearoa facilitators: “We were so well supported and guided by the DFQM team throughout the entire process, from the application stage to pulling together our portfolio of evidence and creating our action plan.”
“It was a rewarding experience to work alongside both of these organisations to achieve the DFQM,” says DFQM facilitator Annette Tofaeono. “The authentic commitment to providing support to better meet the needs of ākonga is heartening.”
With more organisations becoming interested in the DFQM, Annette says “It is gratifying and heartening to know that the DFQM is shifting thinking and, most importantly, providing more inclusive learning environments.”
“Hearing from ākonga about how learning has become safe for them and how the strategies and approaches make learning achievable and enjoyable demonstrates how the DFQM contributes to meaningful change.”
14 organisations are currently going through the DFQM accreditation process, with 4 more starting in the September 2023 intake. Our warm congratulations to Literacy Aotearoa and Y Education on this significant achievement. We look forward to the DFQM awards ceremony later this year, where we will officially celebrate this achievement.