Project Details

A research project completed in 2009, commissioned by the Joinery Industry Training Organisation (JITO), to understand learning on and off the job, the connections between them, and where learning support (specifically with literacy, language and numeracy) can be provided.

Aims: 

The main aims of the project were to identify how:

  • glass apprentices manage formal and informal learning
  • learning on the first block course supports learning on-the-job
  • apprentices learn on the job and in self-directed study
  • learning on the job and self-directed study support learning on the second block course
  • learning, and literacy and numeracy development in particular, can be strengthened.

Methodology: 

The project used a qualitative methodology involving:

  • the collection of data over three months at on-job sites and the off-job course attended by the apprentices
  • observation of apprentices, at the on-job sites, engaging in a range of types of work within domestic glazing, commercial glazing and glass processing
  • on-the-spot ‘conversations’ with apprentices as they carried out their tasks
  • semi-structured formal interviews with apprentices about their learning on and off site and about their backgrounds
  • observation of workplace and training environments for environmental facilitators and inhibitors to learning
  • interviews and discussions with supervisors, mentors, employers, trainers and assessors.

Team

bcito

Virginia Sanders

Joinery Industry Training Organisation (JITO)

Status

Completed

Funding

$10,000.00 (excl GST)

$10,000.00 Regional Hub Project Fund

Key Findings

The key findings from the project included:

Overall

  • The system of block course learning is effective. Most learners make new connections, apply learning, reflect, refine, and transform their practice.
  • Strong learning links were apparent from courses to the apprentices’ work.
  • The links and support from job to course were weaker, largely due to poor mentoring.
  • Some apprentices struggle with the expectations of the trade, coursework and study.
  • Most apprentices struggle with distance learning.

On the job

  • Variety and a balance of autonomy and supervision produces the best outcomes.
  • Opportunities to engage in tasks involving literacy and numeracy need to be provided and supported on the job where possible.
  • Apprentices’ preparation for block courses will be enhanced by supervisors working through the trainer handbook with them.

Distance learning

  • Apprentices who had had on-job mentoring tended to complete their workbooks more quickly than those who hadn’t.
  • Support for distance learning seemed to be a relatively low priority in the workplace.
  • Important skills needed to help apprentices complete distance learning workbooks and assessments are held by administrators.

On the courses

  • The course environment was experienced by apprentices as positive and unthreatening and they were comfortable with well-established and varied routines.
  • Apprentices need some skills (time management, literacy and numeracy competencies) to be explicitly taught.
  • Trainers would like to see better connections between themselves and mentors and to have more connection to and understanding of the JITO pre-assessment tool.
  • Trainers were interested in improving their own assessment and teaching strategies, with particular reference to literacy and numeracy.

Key Recommendations

The key recommendations from the project included:

Mentoring support | Mentoring support should acknowledge the constraints of employers and supervisors and provide acceptable learning support alternatives. Ongoing support in mentoring should be provided to new mentors over a period of a year, to help them recognise and work with learners who are struggling with expectations of the trade, coursework and study (particularly distance learning).

Opportunity to practice skills learned on the job | It is important that apprentices have the opportunity to practice skills learned on the course, when they are back on the job. The best circumstances for this practice are where the apprentice has a balance of supervision and autonomy in their work, and a variety of tasks, including tasks that involve literacy and numeracy.

Employer and supervisor training | Training workshopa are offered to employers and supervisors (or mentors) to familiarise them with the JITO training handbook and course programmes. This will assist them to better prepare apprentices on the job for block course learning. Also, employers and supervisors should use their knowledge of the JITO training handbook to frequently and incrementally increase apprentices’ independence with on the job tasks.

Distance learning support | JITO should assist employers and supervisors to identify candidates (e.g. administrators) who can commit to providing apprentices with specific mentoring support over a period of approximately one year.

Improving apprentice learning | The courses ran smoothly, although trainers identified that they could make changes to improve apprentice learning. These changes included strengthening the links from job to course and improving assessment and teaching strategies. On the job mentors could work with apprentices to create and provide to trainers a checklist of competencies practised on the job between courses. JITO should provide support to trainers to expand course content to include the explicit development of time management skills and literacy and numeracy competencies.

Ongoing professional development | Trainers need to engage in ongoing professional development in assessment and teaching strategies, with particular reference to literacy and numeracy.

On and Off the Job: Learning Experiences, Connections and Implications for Literacy Language and Numeracy

A research report prepared by Chris Holland.

(PDF, 381 KB, 39-pages).

  • 6 May 2009
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