Healthcare Sector Resources
Project Details
Adult literacy and numeracy resources that can be used both as professional learning for educators and trainers and as practical strategies for learners in the healthcare sector.
Resources cover topics such as:
- building effective care relationships
- participating effectively in meetings
- the Code of Health and Disability Consumer's Rights.
To get started, watch the Introduction to Healthcare Resources video.
Key Points to Note:
- Teaching programmes that address learners' literacy and numeracy needs enhance learner engagement and promote learner success.
- These resources aim to support the development of adult literacy and numeracy skills among healthcare workers.
- To get started, watch the Introduction to Healthcare Resources video.
- Keep in mind, there are several resources available here, including videos and written resources to download.
A YouTube video with captions, introducing tutors to the healthcare resources.
(YouTube, 4:24, 240p).
- 29 November 2015
A YouTube video with captions, introducing tutors to the resources on how to build effective care relationships.
(YouTube, 2:11, 240p).
- 29 November 2015
A resource explaining a teaching and learning sequence, which can be used to help healthcare workers make clients feel comfortable.
(PDF, 388 KB, 6-pages).
- 29 November 2015
A resource outlining different speaking strategies for healthcare workers.
(PDF, 138 KB, 2-pages).
- 29 November 2015
A resource outlining different speaking strategies and goal-setting for healthcare workers.
(PDF, 113 KB, 2-pages).
- 29 November 2015
A resource featuring role-play cards for healthcare workers.
(PDF, 112 KB, 2-pages).
- 29 November 2015
A video resource outlining active listening tips for healthcare workers.
(YouTube, 2:27, 240p).
- 29 November 2015
A worksheet of active listening tips for healthcare workers.
(PDF, 120 KB, 2-pages).
- 29 November 2015
A worksheet of noticing strategies for healthcare workers.
(PDF, 148 KB, 2-pages).
- 29 November 2015
A resource explaining a teaching and learning sequence which can be used to help healthcare workers use effective body language.
(PDF, 263 KB, 5-pages).
- 29 November 2015
A video resource outlining different body language strategies for healthcare workers.
(YouTube, 2:16, 240p).
- 29 November 2015
A resource outlining different body language and communication strategies for healthcare workers.
(PDF, 112 KB, 2-pages).
- 29 November 2015
A resource outlining different body language and culture strategies for healthcare workers.
(PDF, 174 KB, 2-pages).
- 29 November 2015
A worksheet related to the topic of body language in use for healthcare workers.
(PDF, 175 KB, 2-pages).
- 29 November 2015
Workplace scenarios related to the topic of body language for healthcare workers.
(PDF, 110 KB, 2-pages).
- 29 November 2015
A resource explaining a teaching and learning sequence which can be used to help healthcare workers get to know their clients better.
(PDF, 274 KB, 5-pages).
- 29 November 2015
A resource outlining different conversation starters for healthcare workers.
(PDF, 110 KB, 2-pages).
- 29 November 2015
A video resource outlining different follow-up question strategies for healthcare workers.
(YouTube, 4:54, 240p).
- 29 November 2015
A worksheet outlining different follow-up questions for healthcare workers.
(PDF, 157 KB, 3-pages).
- 29 November 2015
A resource outlining practising follow-up questions for healthcare workers.
(PDF, 1.4 MB KB, 24-pages).
- 29 November 2015
A worksheet outlining reflection on conversation starters and follow-up questions for healthcare workers.
(PDF, 94 KB, 2-pages).
- 29 November 2015
A YouTube video with captions, introducing tutors to the topic of participating effectively in meetings.
(YouTube, 2:44, 240p).
- 29 November 2015
A resource explaining a teaching and learning sequence, which can be used to help healthcare workers use listening skills in meetings.
(PDF, 536 KB, 8-pages).
- 29 November 2015
A YouTube video with captions, introducing healthcare workers to the topic of handover meetings.
(YouTube, 3:44, 240p).
- 29 November 2015
A resource outlining different questions that can be used by healthcare workers to guide handover meetings.
(PDF, 123 KB, 2-pages).
- 29 November 2015
A resource outlining an action plan that can be used by healthcare workers to carry out handover meetings.
(PDF, 187 KB, 3-pages).
- 29 November 2015
A resource outlining different ways to check meaning that can be used by healthcare workers.
(PDF, 121 KB, 2-pages).
- 29 November 2015
A worksheet that can be used by healthcare workers to improve listening skills during handover meetings.
(PDF, 203 KB, 3-pages).
- 29 November 2015
A resource explaining a teaching and learning sequence, which can be used to help teach healthcare workers listening skills using the Code of Rights as the context.
(PDF, 335 KB, 5-pages).
- 29 November 2015
A resource explaining a teaching and learning sequence which can be used to teach healthcare workers practise listening skills applying the Code of Rights.
(PDF, 375 KB, 4-pages).
- 29 November 2015
A resource explaining a teaching and learning sequence which can be used to help healthcare workers apply the Code of Rights.
(PDF, 546 KB, 6-pages).
- 29 November 2015
A YouTube video with captions, introducing healthcare workers to the topic of the Code of Rights.
(YouTube, 2:47, 240p).
- 10 December 2015
A YouTube video with captions, introducing healthcare workers to the topic of using the Code of Rights when someone complains.
(YouTube, 2:52, 240p).
- 10 December 2015
Part one of a three-part video series outlining strategies for assisting people with disabilities to achieve their goals.
(YouTube, 6:06, 240p).
- 30 October 2012
Part two of a three-part video series outlining strategies for assisting people with disabilities to achieve their goals.
(YouTube, 5:10, 240p).
- 30 October 2012
Part three of a three-part video series outlining strategies for assisting people with disabilities to achieve their goals.
(YouTube, 5:26, 240p).
- 30 October 2012
Presentation
Healthcare, Midlands Health Literacy Project
A presentation to the NCLANA Symposium introducing healthcare workers to the Midlands Health Network health literacy project by Dr Margaret Franken and Dr Judy Hunter, University of Waikato.
(PDF, 282 KB, 15-pages).
- 30 October 2012
A video for healthcare workers describing what health literacy is and how to be culturally responsive when developing healthcare literacy skills.
(YouTube, 2:07, 240p).
- 30 October 2012