Extending hospitality student’s experiences of real-world practice

This report introduces guidelines for improving hospitality students’ reflective practice and digital evaluation skills. 

Download the report:

Guidelines for improving students’ reflective practice and digital evaluation skills: Derived from a study with hospitality students (PDF, 1.6Mb)

Background:

This project, completed in 2013 at Christchurch Polytechnic Institute of Technology, aimed to help hospitality students learn, practise and fine-tune the important ‘service orientation’ dispositional skill sets and digital evaluative skills critical to practice as hotel front office receptionists.

Research report prepared by Selena Chan, Heather McEwan and Debby Taylor.

Co-funded by the Ako Aotearoa Regional Hub Project Fund (RHPF)