Quality systems in practice
This report, and accompanying guides, explore features and indicators of good practice to ensure that student voice is an input into organisational decision making from nine tertiary organisations across New Zealand.
They also include a set of ‘reflective questions’ that management, staff, students’ associations and the wider student body can use to consider and discuss how their organisation uses the student voice for quality assurance and enhancement.
Resource download:
Full report | Student Voice in Tertiary Education Settings: Quality Systems in Practice (PDF, 1Mb)
Summary report | Using the Student Voice to Improve Quality (PDF, 1Mb)
Practice examples | Student Voice in Tertiary Education Settings (PDF, 1Mb)
Using the Student Voice to Improve Quality | Quick Reference Guide (PDF, 500Kb)
Background:
Representative systems can offer students the opportunity to engage with, and have input into governance, decision making and quality enhancement at all levels within tertiary education organisations.
This year-long project, completed in 2013, aimed to find out how tertiary organisations can effectively use the voice of students to improve quality of provision. It did this through an examination of specific processes designed to ensure that student voice is an input into organisational decision making.
A collaboration of Ako Aotearoa, the New Zealand Union of Students’ Associations and Heathrose Research Ltd.
Resources prepared for Ako Aotearoa and the New Zealand Union of Students’ Associations by Heathrose Research.
Co-funded by the Ako Aotearoa National Project Fund (NPF)